Patient sprays nurses with urine

Ivy Jacinta
Ivy Jacinta
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After waiting for four hours to be seen at a clinic in South Africa, a frustrated patient threw urine at nurses who were chatting in the canteen.

The man can be heard grumbling in a video posted to social media about how long he has been waiting for assistance as three employees are seated at a table.

The man expresses his anxiety that the clinic will close while he and other patients are still waiting for an appointment by saying, “It’s 3.30 now and we have been waiting.”

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He is seen spraying them with pee when they refused to help him.

Nomantu Nkomo-Ralehoko, the MEC for health and wellbeing in Gauteng, described the behavior as offensive and inhumane.

“Irrespective of the complaint the member of the public might be having against the health workers, this cannot justify the attack on them. It is uncalled for and we condemn this vulgar act in the strongest possible terms,” said Nkomo-Ralehoko.

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She has given the department the go-ahead to look into the situation, gather the relevant information, and decide on a course of action.

Anyone who is unhappy with the service they receive, according to the MEC, has recourse mechanisms at their disposal, including the ability to escalate complaints and accusations to quality assurance personnel or the facility manager at the appropriate service point.

“I appeal to communities to work with us. We have made a commitment to ensure we improve patient experience at healthcare facilities.”

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Watch the video below:

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